PCC to MCC Certificate Program

Make Your Coaching More Enjoyable, Transforming, and Valuable

You’ve come a long way from your early, more clunky, coaching days, and yet… you wonder if there is something more? There is!

The shift from PCC to MCC is more fun and valuable.

An MCC style of coaching is more fun, creative, and energizing; and will get even better results, more quickly for your clients. 

Through our cohort process, we will equip you on your learning and development journey… and also give you what you need to renew your PCC and gain hours toward your MCC credential.

And since we know that adults learn best through experience. We’ll do lots of dynamic experiential learning, and have regular time for practice with feedback to stretch you into new postures and approaches.

Once we have experienced this power of working together you'll recognize why MCC coaches can achieve so much breakthrough or progress in a relatively short amount of time. All this makes your coaching more enjoyable, transforming, and valuable.

Course Outline & Objectives

Plenary 1 Overview and Foundation of MCC Coaching

This session will open the world of higher-level ICF MCC coaching. Participants will be inspired as they get a glimpse of a whole new world of coaching; building on what they know while inviting them into more agility, adventure, and potential to catalyze breakthroughs!

This session will also focus on how we show up as coaches. Learning to pay attention to, and adjust, our posture as coaches has potential to powerfully impact how the client shows up. Participants will engage around real-life coaching scenarios to highlight the subtle ways we get pulled into ethical gray areas in our coaching. Having a solid foundation enables coaches to operate with greater confidence, compassion, and agility.

Plenary 2 Co-Creating the Relationship

This session will focus on the partnership coaches have with their clients, both within the session and beyond the session. The number one challenge of experienced coaches is mismatched expectations, which can undermine trust/safety. Strengthening this important area can provide coaches with the confidence and skills to have authentic conversations when setting up the coaching arrangement and throughout their work together.

This session will also focus on Coaching Presence. Participants will engage in a variety of exercises to gain greater awareness of when they are in presence and when they are not and learn to better be able to return to this state of being present as/when they slip away. Afterall, our presence invites our clients into new spaces within themselves, and from the place of mutual presence new thinking, perceiving, and ways of engaging will emerge.

Plenary 3: Communicating Effectively

Listening Actively is not primarily focused on what the client is saying but how they are sharing/reflecting. Participants will learn to listen more deeply and holistically; so that the listener and client connect to something much deeper than either of them was previously aware of. The coach’s listening has potential to invite clients into new spaces within themselves, which will transform how they show up externally with others.

It isn’t a coach’s brilliant insights that bring value but their ability to catalyze the brilliance of their clients that brings true transformation. Thus, this session will also focus on making observations, using self-as-instruments, making the invisible visible, working with emotions, and improving our direct communication as coaches.

Plenary 4: Cultivating Learning

The session focuses on Facilitating Client Growth both within the coaching conversation and more broadly through the coaching relationship. Participants will explore various models of adult development to better understand how people grow and change (or not). MCC coaches understand how to support the deeper and more long-term impact their coaching can have with the clients.

This session will include time for customized topics (e.g. coaching difference, adaptive leadership, coaching supervision, and systemic team coaching) as determined by the needs and interests of cohort participants. This session will also model finishing up a coaching series as coaches assess and celebrate progress together.

About this Course


  • The PCC to MCC Certificate Program is made up of 3 cohorts in 3 variations. Together, they fulfill the ICF Level 3 Certificate (application pending) education and mentor coaching requirements. 

  • For each cohort, receive 27.5 Core Competency training hours. Which is enough to renew your PCC, with some added free Resource Development hours.

  • Better understand and embody ICF Core Competencies at a higher level.

  • Move into greater freedom and experimentation with your coaching.

  • Better outcomes and transformation with real-life clients in your context.


  • To receive a Level 3 Certificate, participants must hold an active ICF PCC credential in good standing as a prerequisite to enter and complete the program. 
  • Commitment to complete the program.

Course Delivery for Each Cohort:

  • All sessions are over Zoom.
  • Plenary Sessions - 4 monthly, 4-hour sessions.
  • Triad Application Sessions - 3 monthly, 2.5-hour sessions.
  • Mentor Coaching - 3 group hours during a portion of the Plenary sessions, and one 60-minute individual session.
  • Homework - brief reading, coaching demonstration videos.

Triad Application Sessions:

Cohort participants will meet in groups of 3 people for follow-up processing and practice between Plenary sessions. These smaller groups provide the opportunity for personalized processing and longer practice coaching sessions to experiment with the new skills/ideas. The Triad sessions will be recorded so participants can use the recordings (or portions of) for further input with their mentor coach.


    Dr. Kim Zovak is an experienced team-leader, people developer, pastor, trainer, coach and strategic consultant with over 30 years of experience working globally with a variety of businesses, churches and not-for-profit organizations. 

    After living abroad for 14 years (in Australia and China), she and her husband of 32+ years are currently based in both Los Angeles and Washington DC. She is an ordained pastor and works with Novo.

    Kim holds an MCC credential with the International Coaching Federation and is a credentialing assessor, mentor coach, and coaching supervisor. She is known for her creativity in designing and facilitating learning environments that create community and catalyze deeper transformation, while simultaneously embodying the content.

    ICF Credit Hours

    • Each cohort earns 27.5 training hours including 4 MCC mentor coaching hours (3 group, 1 individual).
    • Join 3 cohorts to earn 82.5 training hours including 10 MCC mentor coaching hours, which will fulfills the ICF’s MCC training requirements. And receive an ICF Level 3 Certificate (pending).
    • Delivered in partnership with Zovak Consulting, the training organization of record with the ICF for this course.

    If you miss part of the course...

    You may miss up to 25% the Plenary sessions and make them up by listening to recordings. Additional make up can be scheduled at $250 per hour.

    PCC to MCC Cohort Pricing and Dates

    $2,000 Early Registration with full payment
    $2,250 Standard Registration or 4 payments

    Dates and registration for the 2024 cohort will be announced May 1, 2024. The 2024 cohort will run September through December. Join the waitlist to receive updates.


    Q: How long do I have to apply for an MCC using these training hours? 
    A: There's no time limit on using training hours for an MCC. You may earn them now, and apply for an MCC 2, 5, 10 years later under the ICF's current credentialing policy.

    Q: I don't have a PCC yet, can I join this program?
    A: Sorry, no. The ICF require all participants hold an active PCC to be able to join a Level 3 Certificate program.

    Q: Can I use this training to renew my PCC?
    A: Yes. You'll receive 27.5 training hours, which are all core competency. Add the ICF's free Ethics class and free Resource Development hours to complete your renewal CCEs. See detailed renewal information here.

    Q: Should I wait until I'm closer to the 2,500 client coaching hours needed for MCC?
    A: No. To wait, you're saying you want to coach at a PCC level for thousands of client coaching hours, then hope to level up to an MCC prior to your application. Learn how to coach at an MCC level now. You'll be using and improving on your new MCC skills for years as you coach your 2,500 hours. Plus, as a more effective coach, you may find it easier to get new and higher paid clients.

    Q: How do I get an ICF Level 3 Certificate?
    A: Take the PCC to MCC Cohort three times. We are running three variations of the training. Take a cohort now, renew your PCC, and then take another cohort. If you need to renew your PCC again, do so, then take another cohort. Once you've taken three Cohorts, you'll receive your ICF Level 3 Certificate. (Pending, see info below.) Delivered in partnership with Zovak Consulting, the training organization of record with the ICF for this course.

    Q: What happens if CRM doesn't receive ICF approval for a Level 3 Certificate?
    A: The ICF requires all new programs to complete one cohort in order to apply for a Certificate program. Our first group began in January 2023 and finished November 2023, doing all three cohorts. We submit our Level 3 Certificate application and expect to have approval by Feb or March 2024. Both Kim Zovak and Keith Webb have experience applying for and receiving ICF Level Certificates. Once we receive approval, we are able to go back and award the qualified 2023 and cohort graduates Level 3 training hours or a Certificate. 


    Keith WebbIf you're a Christian leader and want to multiply your impact, we can help. I developed The COACH Model® and our ICF-approved Christian coaching training to help you achieve organizational results while simultaneously developing people.

    Since 2005, we led leadership development and coaching processes in more than 30 countries from over 350 organizations. In the past 3 years, we trained more than 10,000 leaders in coaching skills.

    Learn more about us »



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