TERMS AND CONDITIONS

Intellectual Property Rights of Use
The material and the concepts taught in CORE are the intellectual property of Keith E. Webb. Your participation in this program and payment of fees entitles you to participate in this training and to use and retain these materials. You may use and make copies of any of these materials for use with your coaching clients as long as you make no changes or deletions of any kind, and include the copyright statement below.

You may not repackage any of our programs without express written authorization and royalty payment. If you lead a workshop or develop or deliver a program to a group or company based on or including this material or these concepts, authorization and fees are required.

Copyright © 2004-2013 Keith E. Webb. All Rights Reserved.

International Coach Federation (ICF) Credentials
The Core Coaching Skills Certificate Program is approved by the ICF as Approved Coach Specific Training Hours (ACSTH). You may apply for ICF credentials through their Portfolio application. Details are here.

Cancellations
Creative Results Management reserves the right to cancel a program for any reason and to refund fees paid directly to CRM by registrants for that program.

Refunds
The payment of fees represents a commitment to your training as a coach. Creative Results Management has a 45 day refund policy. If you wish to withdraw from a program you must inform Creative Results Management in writing. If we receive your notification more than 45 days before your registered event, your fee or deposit will be refunded, less a $100 USD administration fee. If we receive your notification within 44 and 15 days before your registered event, 50% of your fee will be refunded. No refunds will be considered within 15 days of the event, although you may transfer your registration to a different person to attend the same event.

Recorded Events
All TeleClasses are recorded and posted securely for personal use only (for review and/or to make-up a missed class). All individuals who have registered for the same event will have access to those recordings, as may future participants of that same event.

Comments and Feedback
Creative Results Management appreciates the comments and feedback of those who complete our evaluation forms. The feedback we receive is useful for many purposes, including serving to better our programs. On occasion, we may choose to use your comments or feedback for our promotional purposes.